DTSMS Desktop
Questions about installation, your desktop workspace, program records, selections, or reports.
Get Desktop SupportDTSMS SUPPORT CENTER
Help when you need it.
Find the right starting point for your Desktop or Online software question, or contact our team directly.
ASSISTANCE FOR BOTH PRODUCTSWeb Application
Desktop Application
Desktop Application
We kindly request that you inform us of the product you are currently using in order to receive the necessary assistance more promptly.
CHOOSE YOUR PRODUCT01 / DESKTOP 02 / ONLINE
How can we help?
Start with your product, then include a short description of the issue when you contact support.
DTSMS Online
Questions about signing in, managing records, running selections, or using online features.
Get Online SupportBEFORE YOU WRITE
Quick answers
DTSMS Online. The DTSMS Online help manual walks through the online features. New accounts can also start free; the first selection costs nothing.
DTSMS Desktop. The 30-day trial is fully functional. When you request it, we email your download link and trial key. The desktop software runs on Windows 10 and 11; on a Mac, use DTSMS Online in your browser.
Questions about the rules. If your question is about the regulation, not the software, our guides cover how fast a driver has to report, who belongs in the random pool and what counts as a refusal.
A FASTER START
What to include in your request
These details help the support team understand the issue and respond with the right next step.
- Whether you use DTSMS Desktop or DTSMS Online
- What you were trying to do and what happened
- Any error message, copied exactly as shown
- A screenshot, if it helps explain the issue
- A phone number and a good time to reach you
DIRECT SUPPORT
Let's get you moving.
Reach the DTSMS team using the contact method that works for you.