DTSMS SUPPORT CENTER

Help when you need it.

Find the right starting point for your Desktop or Online software question, or contact our team directly.

ASSISTANCE FOR BOTH PRODUCTSWeb Application
Desktop Application

We kindly request that you inform us of the product you are currently using in order to receive the necessary assistance more promptly.

CHOOSE YOUR PRODUCT

How can we help?

Start with your product, then include a short description of the issue when you contact support.

01 / DESKTOP

DTSMS Desktop

Questions about installation, your desktop workspace, program records, selections, or reports.

Get Desktop Support
02 / ONLINE

DTSMS Online

Questions about signing in, managing records, running selections, or using online features.

Get Online Support
A FASTER START

What to include in your request

These details help the support team understand the issue and respond with the right next step.

  • Whether you use DTSMS Desktop or DTSMS Online
  • What you were trying to do and what happened
  • Any error message, copied exactly as shown
  • A screenshot, if it helps explain the issue
  • A phone number and a good time to reach you
DIRECT SUPPORT

Let's get you moving.

Reach the DTSMS team using the contact method that works for you.